stagecoach bus pass refund covid

For the latest coronavirus news and advice, click here. I have an annual train season ticket to London from Essex which I purchased through work. You'll find a huge range of things to do on the pass including historic museums, popular walking tours, and cruises past iconic landmarks. Apply for bus passes or reduced fares in Greater Manchester - for people who are disabled, students, aged over 60 or under 18. We understand that it has been a difficult decision to make about applying for a Travel Saver pass … Plan meals, try new foods and explore cuisines with tested recipes from the country's top chefs. Five crucial questions answered before you dive in, Christine Lagarde demands action on bitcoin 'funny business' days after the UK's City watchdog issues warning around the cryptocurrency. If you have not received an email yet, please reference FAQS below. This is Money is part of the Daily Mail, Mail on Sunday & Metro media group, Get a discount code to save on your internet security, Listen to podcasts and books for less with these offers, Get the ultimate broadband and entertainment bundle, Get great deals on existing and new plans, Have a clean house and save money with these offers. The Whitbread Wanderbus has temporarily suspended its services until further notice. GRACE ON THE CASE: Our travel provider is taking the Mickey! The worst hit... What you need to know each week: Listen to the This is Money podcast. Trying to find the right nursery, school, college, university or training provider in Kent or Medway? But today it reassured parents it will do all it can to get pupils to class. “We”, “our”, “us”, “megasightseeing” and “megasightseeing.com” means East London Bus & Coach Company Limited. City transport operators like Transport for London, Transport for Greater Manchester and Strathclyde Partnership for Transport will also offer a refund on the remainder of your season pass. It is likely to mean a partial refund for those who paid up front for a pass, and no final £43 instalment for parents who chose to pay over eight months. Yes, refunds are available for this. ... Financial changes due to Covid-19. We encourage customers to use contactless if they can, but we are still accepting cash and please use exact fare if you can. (Operated by Kings Ferry) Route 774 – merged with 773. Coronavirus update. Apply for school or college travel expenses . Grant Palmer and UNO are currently running Saturday Services. In fact, the Government has specifically asked people to work from home and not use public transport. Bus and coach group's half-year profits fell by 92% to £5.4m, new results show At present, where that admin fee is in place it will still apply due to the sheer volume of tickets that could be involved. Rail firms say that refunds are calculated in this way because a system where refunds were pro-rata over the whole period would create perverse incentives, for example, someone could buy an annual ticket, knowing they only need it for a couple of months, then ask for a refund. The incident happened on the number 12 Stagecoach bus that travels from Gloucester to Quedgeley. I pay my ticket in 10 instalments - so this will be roughly £1,500 outlay for nothing. The authority blamed its costs already exceeding the fees it has received, angering parents whose children will now likely make little use of the passes before they expire on July 31. Bus Passes: All full time students at Havant and South Downs campuses are eligible to purchase an online discounted student bus pass via the First Group mTicket App (mobile phone bus pass) and Stagecoach website. Think the stock market will bounce back from the coronavirus... Holiday hell! Essentially, season tickets offer 'free travel' compared to the alternative of buying other standard tickets. We’re following Government advice to help control the spread of Coronavirus (COVID-19) when using public transport and to help you travel safely. A spokesman for Southeastern replies: We want to do the right thing by our passengers during this difficult time, and as such we’ve removed administration fees from refunds for flexible Anytime and Off-Peak tickets. Kent County Council - which subsidises the Kent Travel Saver card to the tune of £8m a year - had originally said it would not be offering money back to those who had forked out the £350 annual payment. We are working closely with transport operators as the Coronavirus situation develops. South Yorkshire is currently in national lockdown. Click the more button to email us. (Operated by Access Travel) Route TW8 – merged with TW9 from Langton Green. Some links in this article may be affiliate links. SIMON LAMBERT on why treating ourselves in 2021 is likely to be expensive, House prices set to fall 'significantly' in the coming months as property market braces for the end of stamp duty holiday and furlough. I have an annual train season ticket which cost just over £5,000. Grace Gausden, This is Money, replies: The coronavirus has led to many people now working from home in a bid to avoid catching, or spreading, the disease. Our Education Directory has everything you could possibly need! Last updated at 15:37 on 07/01/2021. All 2020 passes will be honored in 2021. That helps us fund This Is Money, and keep it free to use. Spokesman Matthew Maytum said: "We're in constant contact with schools in the area as well as KCC, and there are ongoing efforts to assess how many children will be travelling and where from. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. You must pay the £5.00 fee before the replacement pass can be printed. We still want to help parents and students with the cost if you need to travel by bus. This has had a knock-on effect on many aspects of people's lives, including commuters, with many no longer needing to travel into their usual place of work. See “773/774 Covid Timetable”. A. Millions of people usually commute to work every day and although many will drive, those who have train, tube or bus season tickets will find themselves wondering what to do about getting a refund or delay to their ticket if they now have to work from home. Stagecoach East Midlands operates the Pronto bus service. As a result of the Coronavirus outbreak there are changes to bus services in the borough. However, some train operators charge a £10 admin fee for refunds to season tickets, including Greater Anglia, your train operator. If you click on them we may earn a small commission. We’re also allowing refunds on Advance tickets that would usually be non-refundable. Stagecoach services and timetables are temporarily changing, you can find the revised timetable here. Why haven't we received a refund for our dream £8,000 Disney World trip? If you have lost your South Devon College Stagecoach bus pass, this can be replaced in the Helpzone for a £5.00 fee or via the Online Shop. You will also have to pay a £10 admin fee, which, while annoying, is still a minimal amount when compared to the thousands you could potentially have lost if the train firms decided not to refund you. If you are going to be travelling regularly then apply for the pass and let us help you with the cost. Use your pass for admission to London's most popular attractions including Big Bus Tours London, Westminster Abbey, and much more. Many, including yourself, could lose thousands of pounds if they have pre-paid for a season ticket. 16+ Travel Saver applications and COVID-19. What's for dinner? It said that for any tickets they have sold, train operators have waived 'refund fees' on most refundable fares - Anytime, Off-Peak, Super Off-Peak and Rover/Ranger - and all have waived the 'change of journey fee' for advance tickets which is normally £10. A Stagecoach bus. Parents are set to receive refunds on their children's bus passes as the coronavirus outbreak forces schools to close today, it has emerged. And remember, one credit equals one attraction entry. 4 June 2020 Guidance Coronavirus (COVID-19) and ... provides guidance on COVID and non-COVID risks overseas. Q. Can I defer this - for example, add the three months onto October, so my train ticket will run until January 2021? Find out how COVID-19 is affecting this year's travel saver applications (PDF, 464.1 KB). The North West Unirider Gold is a Stagecoach bus pass that allows unlimited travel throughout the Stagecoach bus network in many parts of North West England. Can I get a refund or delay the ticket until I am back to work? Click here for all you need to know on how school closures will affect you in Kent. In a written response to Mr McDade's complaint, the company said it offered its "sincere apologies to Ryan". County music fans gotta change their travel plans too -- the Stagecoach festival is postponing from April 24 to October 23. ... connecting Stagecoach UK local bus and tram services; ... All customers travelling with a discount will be required to present their TOTUM / NUS Extra card or pass on demand to … Or even get a refund for those three months. However, my company has ordered all staff to work from home until June 2020. Parents are still forking out for their children's travel passes, ... cancel the direct debits while "the picture remains unclear" following the latest national Covid-19 lockdown. A spokesman for the Rail Delivery Group replies: Train companies understand that at the moment people may not wish to travel in the way they had originally planned. But today KCC U-turned on the decision, confirming it is reviewing how, and how much, it can reimburse parents. If a tram service … Unfortunately we cannot give you a refund or credit if the new journey is less expensive than the original one. A free Stagecoach termly bus pass is available to learners who: ... You’ll receive an 80% refund on approved items purchased for your course and must submit receipts, signed by your tutor, with your form. Before you travel: Use the First Bus App to journey plan and buy your ticket Use our Space Checker tool to find when your bus is less busy Please bring a face covering as it is mandatory to wear onboard at all times, unless you are exempt. For any information relating to a donation, please email [email protected] or telephone the Magic Bus Donations Department on 022-62434848 during office hours (9 … "Once this is determined, we will be in touch with card holders.". To organise the refund, contact your train operator directly and it should be able to process it for you. COVID-19: Bus Service updates Due to the ongoing Covid-19 pandemic, bus services are subject to change depending on national government advice. A spokesperson for Great Western Railway replies: Here at GWR our usual policy about season ticket refunds still applies: We will of course refund season tickets and the customer will receive a pro-rata proportion of the ticket value according to how many days left are on the ticket once it has been surrendered. Coronavirus (COVID-19) - FAQs 1 week ago Mon 4th Jan 2021 These FAQ's (frequently asked questions) are designed to help answer questions you may have about travelling by bus. Click here for exemptions Social distancing limits the bus capacity to 50%, so please allow additional time for your journey during peak times (Operated by Access Travel) Route TW9 – as above. It means I have three months of train ticket with Greater Anglia I cannot use. Stagecoach sees profits crash 90% as Britons shun buses and take to their cars to get out and about during the pandemic. They have gained even more since the start of December. This means that Metrolink will arrange for tram tickets to be accepted on local bus or rail services, or will provide a replacement bus service running on the disrupted line(s)2. If someone wants a refund, whether they have a weekly, monthly or annual ticket, the operator will calculate the cheapest way the passenger could otherwise have bought the travel which they have already used. In cases of disruption1, alternative arrangements will be put in place as soon as possible. You can also see how many seats are available on the bus so that you’re confident there is plenty of space to travel, or if you are not time restricted you may wish to catch a later bus which is less busy. The firm has stopped direct services to schools and reverted to a school holiday timetable, leaving key workers with a potential transport headache. Why not use the First Bus app ⇒ to track where your bus is, and reduce the amount of time you’re waiting at the bus stop. Grace Gausden, This is Money, adds: You will be able to get a refund but how much will depend on Greater Anglia's calculation of how many months you have left on your ticket, based on the method mentioned above. It took place on Tuesday, November 10 between 4pm and 4.15pm. Published: 14:37 GMT, 19 March 2020 | Updated: 15:47 GMT, 19 March 2020. The news is sure to be welcomed by parents at at time when many have been hit hard by the economic fallout of the fight against coronavirus. At the bus stop. This includes train, bus, tram and coach operators across England, Scotland, Wales and Northern Ireland. Tickets can also be bought in advance on this website or on the Stagecoach Bus App. Free data for home schooling, help for vulnerable customers and WiFi vouchers: What is your telecoms firm doing to help in lockdown? Coronavirus Update Close We know many of you will be looking for information for how lockdown will affect our services. The Safari Campground Is Back! Coronavirus (COVID-19): Driver CPC card validity for lorry, bus and coach drivers. We are no longer accepting comments on this article. See “TW8/TW9 Covid Timetable." A council spokesman said: "KCC is reviewing the level of any refund and how the payment can be made. University staff and students currently in possession of a valid bus pass season ticket issued by Oxford Bus Company, Thames Travel or Stagecoach, but unable to use it, can either apply for an extension or cancel their ticket. This means you should: Not leave your home except for legally permitted reasons. The way refunds to season tickets are calculated is also different to other refunds. You will need to hold on to your paper ticket as you will be asked to tear this in half and upload a photograph in order to submit your application for a refund. Work from home unless it is not possible to do your job from home. We do not allow any commercial relationship to affect our editorial independence. Shares in bus giant Stagecoach were on a tear in November, climbing more than 60%. All Stagecoach purchases also will be honored for rescheduled date and refunds also will be honored through a cancellation link in emails. Many trains in Britain are now running empty after people have been told to work at home. At the same time, Stagecoach has revealed it will have drivers and buses on standby to help children get to school on Monday. From furlough to the FTSE 250: What do these charts say about Britain's economy in 2021 as we head for a potential double dip recession? I made an offer on a house but the agent refuses to present it because I won't use their financial adviser - is this allowed? Q. If alternative arrangements cannot be provided, Metrolink may make appropriate refund and/or compensation arrangements. Season tickets can be refunded, depending on how long is left unused on them, and people should get in touch with their train company or the website from which they bought their ticket to see what they might be entitled to. The student pass will allow you to travel for a much cheaper cost (compared to standard priced fares). See “TW10/11/12 Covid Timetable”. Our Pass for 16-18 year olds - FREE travel on all buses in Greater Manchester for a one off fee of £10. “Stagecoach” means Stagecoach Group Plc registered address: 10 Dunkeld Road, Perth, PH1 5TW Scotland company number: SC 100764, VAT number GB 435 7578 19. When This is Money contacted a number of the largest rail firms, most had the same response, which came from the Rail Delivery Group, a British rail industry membership body that brings together passenger and freight rail companies, Network Rail and High Speed 2. COVID Payments and Refunds. 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